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Unable to Manage Subscriptions for Other Users


Published: 14 Jun 2013
Last Modified Date: 12 Dec 2017

Issue

Unable to manage subscriptions for other users.

Environment

Tableau Server
Tableau Online

Resolution

Use one of the following workarounds.

Option 1

  1. Create a new user and assign that user the email address of the user whose subscriptions you would like to manage.
  2. Sign in to Tableau Server as that user and manage the user's subscriptions.

Option 2

  1. Sign in to Tableau Server and subscribe to the view.
  2. Create an email rule that forwards the subscription email to the desired user or group.

Cause

The ability to manage subscriptions for other users is not currently built into the product.
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