KNOWLEDGE BASE

Error: "TypeError" or "Script Error" or "Uncaught Error..." Loading Views


Published: 01 Jun 2017
Last Modified Date: 07 Jun 2017

Issue

When opening a Tableau Server view, depending on your browser the following errors might display, and the view will not load:  

"An unexpected error occured. If you continue to receive this error please contact your Tableau Server Administrator.
TypeError: <...> is undefined"
Or
An unexpected error occured. If you continue to receive this error please contact your Tableau Server Administrator."
Script Error"
Or
An unexpected error occured. If you continue to receive this error please contact your Tableau Server Administrator."
Uncaught TypeError: Cannot read property <...> of undefined."

 

Environment

Tableau Server 10.3
Czech language settings

Resolution

Option 1

  1. In the Tableau Server landing page (user interface), in the top right corner, click on your username and select "My Account Settings".
  2. Scroll down and set Language to "English"
  3. Click on "Save".

Option 2

  1. In your browser, go to Settings or Options (depending on the browser type) and set the language to English.
  2. If your browser has a list of preferred languages, place English at the top of that list.

Cause

This behavior is related to a known issue which is currently under investigation.
Did this article resolve the issue?