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Unable to Install Using the .exe Installer Tableau Desktop


Published: 28 Feb 2018
Last Modified Date: 08 Mar 2018

Issue

Attempted installation of Tableau Desktop 9.3 or a newer version using the .exe installer file fails without any error message. 

Additonally, you notice that the Windows Event Viewer shows an application error log entry for consent.exe with event ID 1000 created during the installation attempt.

Environment

  • Tableau Desktop 9.3 or newer
  • Windows 10
  • Antivirus (for example: Symantec Endpoint Protection)

Cause

There was a change in the way the installer file is packaged from Tableau Desktop 9.3 onwards. 
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