KNOWLEDGE BASE

Unable to Generate Complete Tableau Server Logs


Published: 09 Dec 2014
Last Modified Date: 28 Feb 2017

Issue

When collecting Tableau Server log files for a specific date, the log files may be incomplete and only contain:
  • config folder
  • tabsvc.yml
  • netstat-info.txt
  • buildversion.txt
  • wgserver.checksum
The command prompt may show messages such as:

zip error: Nothing to do! 
*** zip had either errors or warnings.
*** Some files may not have been added from D:/Program Files/Tableau/Tableau Server/logs
 

Environment

  • Tableau Server

Resolution

Specify a date that is in the past.

Cause

The ziplogs command has been run for a date in the future, there are no log files existing yet for that date.
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