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Unable to Generate a Performance Recording Via SSL Termination Proxy or External Load Balancer


Published: 11 Oct 2016
Last Modified Date: 01 Mar 2017

Issue

When Tableau Server was accessed through ELB/Proxy configured for SSL (https) and Tableau Server for non-SSL (http) connection, generating a performance recording would fail.

Environment

  • Tableau Server 9.3
  • Windows2012R2
  • AWS ELB

Cause

The performance recording endpoint doesn't use the same URL-building code as the rest of our system.

Additional Information

This behavior is related to a known issue (ID: 573222) that has been fixed in a recent version of Tableau Server. 
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