KNOWLEDGE BASE

Unable to Filter a Dashboard When Using an URL Filter


Published: 14 Apr 2017
Last Modified Date: 17 Apr 2017

Issue

When a filter is added to the URL of a dashboard, and if this dashboard is linked to a live database connection, the following behaviors might occur:
  • When using Tableau Server 10.1.4, adding a filter to the URL does not land in the data-source authentication page, but the following error occurs instead: 
An unexpected error occurred. If you continue to receive this error please  contact your Tableau Server Administrator.
  • When using Tableau Server 10.1.7, the authentication page is shown (and no error message occus), however the view is shown unfiltered after authenticating.

Environment

Tableau Server

Resolution

Create an extract connection instead. For more information, see Extract Your Data.

Cause

Our team is currently investigating this issue (ID: 640360).
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