KNOWLEDGE BASE

Unable to Extract SAP BW Data Source


Published: 10 May 2014
Last Modified Date: 22 Aug 2016

Issue

When connecting to a SAP BW data source, the option to choose between extracting and connecting live is unavailable.

Environment

  • Tableau Desktop 8.1-8.3 and 9.1
  • SAP NetWeaver Business Warehouse

Resolution

  1. In Tableau Desktop, go to Help > Manage Product Keys.
  2. Select any product keys that do not have SAP BW Extracts enabled and click Deactivate.
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