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Unable to Extract .msi Package File


Published: 28 Mar 2016
Last Modified Date: 20 Jun 2017

Issue

Unable to extract the .msi package file for installation of Tableau Desktop or Tableau Reader.

 

Environment

  • Tableau Desktop 9.3
  • Tableau Reader 9.3
  • Windows

Resolution

Option 1:

Use the .exe file with the quiet flag for distribution. For more information, see Install Tableau Using the .exe File (all versions) in Deploy Tableau Desktop.

Option 2: 

Use the WiX Toolset to extract the .msi file. 
Disclaimer: This solution includes information about a third-party product. While we make every effort to keep references to third-party content accurate, WiX Toolset options might change without notice. For the most up to date information, please consult WiX documentation. For assistance with the WiX utilities, contact the WiX users mailing list.
  1. On the computer to which the Tableau Desktop or Tableau Reader installation file has been downloaded, download and install the WiX Toolset version 3.9 from the WiX website  http://wixtoolset.org/.
  2. Open Command Prompt as an administrator and navigate to the root of the folder where WiX was installed. 
  3. Run the following command: 

    Dark.exe <path to the Tableau .EXE  installer>  -x <output folder>

    For example,

    Dark.exe  C:\tableau-setup-std-tableau-9-3.16.0614.1319-x64.exe  -x c:\<output folder>

  4. The output folder specified above will contain a folder named AttachedContainer which includes the necessary MSI files.

Cause

Due to new installer features, the files for Tableau Desktop and Tableau Reader 9.3 are packaged differently than the files for previous versions.
 
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