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Unable to Drag and Drop on Columns or Rows


Published: 19 May 2016
Last Modified Date: 23 Oct 2017

Issue

When using drag and drop functionality in Tableau Desktop, unexpected behavior, such as difficulty interacting with Columns, Rows of buttons, might occur. 

Environment

Tableau Desktop

Resolution

Option 1

Change display DPI setting back to the default 100%. 
  1. Go to Control Panel
  2. Select Appearance and Personalization
  3. Click Display
  4. Change the setting to Smaller - 100% (default)

Option 2

Try one of the following alternative workarounds:
  • (Specific to Lenovo computers) Uninstall the WRITEit application
  • In Tableau Desktop, choose Help > Settings and Performance > Disable Accelerated Graphics.
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