KNOWLEDGE BASE

Unable to Display Wildcard Match Filter After Entering Database Credentials


Published: 31 Oct 2017
Last Modified Date: 01 Nov 2017

Issue

When loading published workbooks that use "Prompt User" for data sources, and include a wildcard filter; the wildcard filter displays as a gray box until the workbook is refreshed.

Environment

  • Tableau Server 10 and later versions
  • Tableau Online
  • Wildcard filter
  • Data Source set to "Prompt User" for credentials

Resolution

Try one of the following workarounds: 
  1. Embed credentials to the data source.
  2. Refresh the browser page.
  3. Avoid using wildcard filters.

Cause

Our development team is currently investigating this issue, it is tracked under ID: 706112. 
Did this article resolve the issue?