KNOWLEDGE BASE

Unable To Display Images In Published View or Dashboard


Published: 06 Jan 2016
Last Modified Date: 18 Nov 2016

Issue

An image in a published view or dashboard does not display.

Environment

  • Tableau Server
  • Tableau Online

Resolution

Ensure the option Include External Files is selected when the workbook is published to the server. For more information, see Publish Workbook ("Include external files" section) in the Tableau Desktop Online Help documentation. 

Cause

When external files are included, a copy of any referenced external file data sources or background images are published along with the workbook. External files include Excel, Access, Text, Data Extract, and image files. If these files are not included, other users might not be able to see the worksheets online
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