KNOWLEDGE BASE

Unable to Deactivate a Product Key


Published: 09 Jan 2014
Last Modified Date: 13 Jan 2017

Issue

When you try to deactivate a Tableau Desktop license, deactivation might not succeed.

Environment

Tableau Desktop

Resolution

Deactivate the product key offline. For more information about how to deactivate the product key offline, see Deactivate Offline.
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