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Unable to Connect to Tableau Server from Tableau Mobile on iPhone


Published: 18 Sep 2014
Last Modified Date: 28 Dec 2016

Issue

After downloading Tableau Mobile for iOS application from the Apple store, there is no option to enter server connection details from the settings of the app. 

Environment

  • Tableau Mobile App
  • Tableau Server 9.0 and earlier versions
  • iOS
  • Apple iPhone

Resolution

Upgrade to Tableau Server 9.1 or a newer version. For more information, see Upgrade Tableau Server.

 

Cause

iPhone support for Tableau Mobile was added with Tableau Server 9.1
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