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Unable to Connect to Tableau Server after Configuring SSL


Published: 15 Dec 2017
Last Modified Date: 03 Jan 2018

Issue

After successfully configured SSL in the "Configure Tableau Server" utility, user are still unable to connect to Tableau Server via web browser.

Environment

  • Tableau Server
  • Microsoft Azure

Cause

By default, Microsoft Azure only opens port 80 (default port for HTTP) and port 3389 (port for remote desktop). Therefore, even after disabling Windows Firewall, users may still be unable to connect to Tableau Server because inbound connections on port 443 are blocked by Microsoft Azure.
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