KNOWLEDGE BASE

Unable to Change Server Name in Connection Dialog Box for Workbook Created Locally


Published: 13 Jun 2014
Last Modified Date: 09 Sep 2015

Issue

When opening a workbook created locally, and was not downloaded from Tableau Server, the Tableau Server sign-in dialog box appears, where the Server field shows the name of the wrong Tableau Server and is unavailable for editing.

Environment

  • Tableau Server
  • Tableau Desktop

Resolution

Update the connection information for the data source extract associated with the old Tableau Server address.
  1. Save and close the workbook.
  2. Sign in to Tableau Server using current name.
  3. Open the workbook.
  4. If you attempt to publish the workbook, the following error will occur: This workbook contains a Data Source that is dependent on a different Tableau Server
  5. Right-click the data source linked to the old Tableau Server name and choose Edit Connection....
  6. Click the Change Logon button and sign in to Tableau Server using the current Server name, then click OK.
  7. Click OK to recreate the extract

Once the connection is updated, you can publish the workbook successfully.

Cause

The workbook has an extract associated with a published data source linked to a different Tableau Server name. Usually this occurs after migrating or renaming Tableau Server.
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