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Unable to Access Tableau Online Sync Client in 32-bit Tableau Desktop


Published: 21 May 2015
Last Modified Date: 14 Mar 2017

Issue

In Tableau Desktop 32-bit, the option to Start Tableau Online Sync Client is missing from the Server menu.

Environment

32-bit Tableau Desktop 9.0.1 and newer versions

Cause

Beginning with version 9.0.1, The Tableau Online sync client is only available with the 64-bit version of Tableau Desktop on Windows.
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