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Unable to Access Starters Feature


Published: 24 Apr 2018
Last Modified Date: 24 Apr 2018

Issue

A user is unable to access the Starters feature in Tableau Online. The option does not appear where expected.

Environment

Tableau Online 

Resolution

As a Tableau Online administrator, upgrade the user to a Creator license. For more information, see Set Users' Site Roles.

Cause

Users with an Explorer or Viewer license level do not have access to Starters.
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