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Unable to Access Create New Datasources on the Web feature


Published: 24 Apr 2018
Last Modified Date: 24 Apr 2018

Issue

A user is unable to access Create New Datasources when using the web authoring features in Tableau Online. The option does not display.

Environment

Tableau Online 

Resolution

As a Tableau Online administrator, upgrade the user to a Creator license.For more information, see Set Users' Site Roles.

Cause

Users with an Explorer or Viewer license level do not have access to Create New Datasources on the Web.
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