Last Modified Date: 06 Sep 2017
EnvironmentTableau Server 9.3
ResolutionUpgrade to Tableau Server 9.3.8. For more information, see Upgrading Tableau Server.
Please note that upgrading will not retrieve missing Guest access records. Guest access will be recorded from the time of upgrade, but any Guest access which occurred while on a earlier version of Tableau Server 9.3 will not be recovered, so a discrepancy from that time will persist.
CauseThis behavior is related to a known issue that has been fixed in the version 9.3.8 of Tableau Server.
Additional InformationView count in the Tableau Server interface is determined by the view_metrics_aggregations table. To analyze the view count as determined by the interface, create a custom administrative view connecting to view_metrics_aggregations.
To learn more about connecting to the Tableau Server internal repository, and creating custom administrative views, see the following Tableau Help links:
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