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Traffic to Views Admin View does not Include Guest Access in Tableau Server


Published: 09 Sep 2016
Last Modified Date: 06 Sep 2017

Issue

In Tableau Server 9.3, the Traffic to Views admin view does not include view access by the Guest user.

Environment

Tableau Server 9.3

Resolution

Upgrade to Tableau Server 9.3.8. For more information, see Upgrading Tableau Server

Please note that upgrading will not retrieve missing Guest access records. Guest access will be recorded from the time of upgrade, but any Guest access which occurred while on a earlier version of Tableau Server 9.3 will not be recovered, so a discrepancy from that time will persist.

Cause

This behavior is related to a known issue that has been fixed in the version 9.3.8 of Tableau Server. 

Additional Information

View count in the Tableau Server interface is determined by the view_metrics_aggregations table. To analyze the view count as determined by the interface, create a custom administrative view connecting to view_metrics_aggregations.

To learn more about connecting to the Tableau Server internal repository, and creating custom administrative views, see the following Tableau Help links: 
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