KNOWLEDGE BASE

"Test Connection" Returns No Result in Tableau Server


Published: 27 May 2016
Last Modified Date: 27 Mar 2017

Issue

In Tableau Server 9.3.0-9.3.3, "Test Connection" on published data sources does not indicate success or failure, there is no message for the result of the test. However, data source refreshes may be successful.

Environment

Tableau Server 9.3.0-9.3.2

Resolution

Option 1

Upgrade to Tableau Server 9.3.3. For more information, see Upgrading Tableau Server.

Option 2

If you are unable to upgrade, please test the connection by attempting a refresh instead of using Test Connection.

Cause

This behavior is related to a known issue (ID: 513787) that has been fixed in a later version of Tableau Server. 
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