KNOWLEDGE BASE

Tableau Server Unexpectedly Restarting


Published: 25 Sep 2013
Last Modified Date: 15 Jul 2016

Issue

Tableau Server is stopping and starting at unexpected times. Email alerts are received stating Tableau Server is now UP, at times when Tableau Server should  not be stopping and starting.

Environment

Tableau Server

Resolution

Verify a process outside Tableau Server is not stopping and starting Tableau Server.

Cause

A process outside Tableau Server is stopping and starting Tableau Server, such as:
  • User scripts designed to back up Tableau Server, set to run on an automatic schedule.
  • OS-level backup schedules.
Did this article resolve the issue?