Last Modified Date: 28 Dec 2023
Environment
Tableau ServerResolution
On Windows with TSM (TSM versions):- On the computer running Tableau Server, open the Command Prompt as an administrator.
- At the command prompt, run the following commands in order: (for example, America/New_York)
tsm stop
tsm configuration set -k service.log.timezone -v "America/New_York"
tsm pending-changes apply
cd "{Tableau Server Install Folder}\packages\scripts.{Version}
stop-administrative-services.cmd
start-administrative-services.cmd
(Wait until tsm status command returns "STOPPED" status)
tsm start
- Login to the computer running Tableau Server as tsm user then run the following commands to stop Tableau Server
$ tsm stop
Run the following commands to check the current Time zone settings as root user:
$ sudo su - root
# date -R
# ls -l /etc/localtime
Check the Time zone list to find your preferred Time zone
# timedatectl list-timezones
To change and re-verify the Time Zone settings (for example , Asia/Tokyo):
# timedatectl set-timezone Asia/Tokyo
# date -R
# ls -l /etc/localtime
# exit (from root)
Restart Tableau Server including Management processes to make it recognize the new timezone:
$ tsm configuration set -k service.log.timezone -v "Asia/Tokyo"
$ tsm pending-changes apply
$ cd /opt/tableau/tableau_server/packages/scripts.{version}/
$ sudo ./stop-administrative-services
$ sudo ./start-administrative-services
(Wait until tsm status command returns "STOPPED" status)
$ tsm start
Cause
After installation, Tableau Server does not automatically detect changes to the time zone or locale of the computer on which it is installed.Thank you for providing your feedback on the effectiveness of the article.
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