KNOWLEDGE BASE

Tableau Server Status Notifications Display UTC Time


Published: 04 May 2013
Last Modified Date: 13 Nov 2015

Issue

When viewing status or health email notifications from Tableau Server, the date and time are listed in UTC timezone instead of the local timezone configured for Tableau Server.

Environment

  • Tableau Server
  • "Send email alerts for server health issues" flag is on

Resolution

It is not possible to change the timezone for email status and health notifications.

Cause

By design, Tableau Server health alert messages always show the time of the event in UTC. This is to help avoid confusion and aid troubleshooting when Tableau Server is supported by a geographically-distributed team.

Additional Information

UTC time is only used for a status messages of Tableau Server. Any email subscriptions and corresponding schedules set up through Tableau Server will use the specified time zone that the Server Administrator has set for Tableau Server.
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