KNOWLEDGE BASE

Tableau Server Sign In Menu Does Not Retain Server Name


Published: 25 Oct 2017
Last Modified Date: 26 Oct 2017

Issue

If you sign into Tableau Server from Tableau Desktop using a server name rather than a full URL, the name will not appear in the Server Sign In drop down menu when trying to switch between servers. 
For example: 
  • If you sign in with just myserver, it will not appear in the sign in menu. 
  • If you sign in with https://myserver.mynetwork, it will appear in the sign in menu. 

 

Environment

  • Tableau Desktop 10.3 - 10.4

Resolution

As a workaround, use the full https:// domain name for the server connection.

Cause

This behavior is related to a known issue with ID 704157 which is currently under investigation.
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