KNOWLEDGE BASE

Tableau Server Sign In Menu Does Not Retain Server Name


Published: 25 Oct 2017
Last Modified Date: 16 Feb 2018

Issue

If you sign into Tableau Server from Tableau Desktop using a server name rather than a full URL, the name will not appear in the Server Sign In drop down menu when trying to switch between servers. 
For example: 
  • If you sign in with just myserver, it will not appear in the sign in menu. 
  • If you sign in with https://myserver.mynetwork, it will appear in the sign in menu. 

 

Environment

Tableau Desktop 10.3 - 10.4

Resolution

Option1

Upgrade to Tableau Desktop 10.4.2 ; 10.3.6 ; 10.2.8 or 10.1.13 or 10.0.15. For more information, see Upgrading Tableau Desktop in Tableau Help.

Option 2

As a workaround, use the full https:// domain name for the server connection.

Cause

This behavior is related to a known issue (ID: 704157) which has been fixed in a recent release of Tableau Desktop.
Did this article resolve the issue?