KNOWLEDGE BASE

Tableau Server Shows A Negative Number of Licenses


Published: 21 Nov 2017
Last Modified Date: 21 Nov 2017

Issue

A negative number of Interactor Seat Licenses displays in the 'Licenses' tab of the 'Status' tab of Tableau Server.

Environment

  • Tableau Server 10.2.0

Resolution

Update all the keys to ensure that the latest maintenance expiry date is being displayed.
If this is an offline activation, the latest version of all the keys involved will need to be activated.

Cause

At least one of the Interactor keys has not been refreshed to show the latest maintenance expiry date.
Did this article resolve the issue?