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Unable to Unlicense a User After Deleting or Deactivating It in Active Directory


Published: 25 Sep 2015
Last Modified Date: 12 Dec 2016

Issue

Tableau Server does not unlicense user when it is deleted/deactivated in Active Directory and the group synchronization is run.

Environment

Tableau Server

Resolution

It is by design. Leave the user in the AD group when deteting/deactivating it in AD.

Cause

The user was deleted from AD groups first. Then AD group was syncronised in Tableau Server. And later user was deleted from AD.
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