KNOWLEDGE BASE

Tableau Server backup job fails when running via script


Published: 01 Feb 2018
Last Modified Date: 01 Feb 2018

Issue

When running tabadmin backup using a script, the backup does not complete if the one hour mark is reached. 

Environment

Tableau Server

Resolution

Increase timeout setting for Windows Task Scheduler tasks.

Cause

There was a 1 hour default timeout on Windows Task scheduler tasks.

Additional Information

Workaround was to run tabadmin backup outside of the script. Tabadmin.log details indicated that the backup stopped logging progress, when running the script via Windows Task Scheduler.  tsbak file was not created.
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