KNOWLEDGE BASE

Tableau Protocol Server Quits Unexpectedly When Connecting with the Legacy File Connector


Published: 14 Dec 2017
Last Modified Date: 15 Dec 2017

Issue

When connecting to a text or Excel datasource file with the Legacy connector, tabprotosrv.exe might quit unexpectedly.

Additionally, the following error message occurs Windows:
Problem Event Name: APPCRASH
Application Name: tabprotosrv.exe
...
Fault Module Name: MSVCP120.dll
...
Exception Code: c0000135

Environment

  • Tableau Desktop
  • Windows
  • Text File Legacy Connector
Did this article resolve the issue?