KNOWLEDGE BASE

Tableau Maintenance date is showing as expired when looking at the "Manage Product Keys" option.


Published: 24 Feb 2016
Last Modified Date: 18 Jul 2017

Issue

When attempting to refresh the maintenance of a Tableau product key, the date format can take on two different formats depending on the designation of the locale.
 

Environment

  • Tableau Server
  • Tableau Desktop
  • Operating system locale

Resolution

Determine which locale the operating system is set to. The maintenance date format will show one of two formats:
  • In the US, the standard date format is: mm/dd/yyyy
  • In Europe, the standard date format is: dd/mm/yyyy

Cause

The Operating System determines the date format of the maintenance date.
Did this article resolve the issue?