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Tableau Licensing Service Abnormally Slow to Start


Published: 20 Feb 2015
Last Modified Date: 30 Oct 2015

Issue

When starting the Tableau Licensing Service (tablicsrv), the service might take longer to start than usual and the vendor daemon (tableau.exe) does not start. The tablicsrv.log file shows the following:

16:08:56 (tableau) License server system started on <hostname>
16:08:56 (tableau) No features to serve, exiting
16:08:56 (tableau) EXITING DUE TO SIGNAL 27 Exit reason 4
16:08:56 (lmgrd) tableau exited with status 27 (No features to serve)
16:08:56 (lmgrd) tableau daemon found no features.  Please correct
16:08:56 (lmgrd) license file and re-start daemons.

 
In addition, Tableau Server prompts for activation when running Manage Product Keys, and no keys display in the dialog after choosing Cancel.

Environment

Tableau Server

Resolution

Activate Tableau Server with a valid license key.

Cause

The license key has an expiration date in the past or no license keys are activated. 
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