KNOWLEDGE BASE

Error "Tableau Exception: Failed to connect to WMS server. Error 503" Publishing Workbook


Published: 25 Apr 2017
Last Modified Date: 28 Apr 2017

Issue

When publishing a workbook which connects to a WMS server, the following error occurs:
Failed to connect to WMS server. Error 503: Service Unavailable.  Check to make sure the service is running.

Environment

  • Tableau Desktop
  • Tableau Server
  • WMS Server 

Resolution

Ensure that your firewall or antivirus is not restricting access to the WMS servers.

Cause

Firewall or antivirus restricting access to the WMS Servers.
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