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Tableau Desktop Unexpectedly Closes when Publishing a Datasource to Tableau Online


Published: 01 May 2017
Last Modified Date: 01 May 2017

Issue

When publishing an Excel data source to Tableau Online without making an extract beforehand, Tableau Desktop unexpectedly closes just before the end of the publication process.

Environment

  • Tableau Desktop 10.2.1
  • Mac OS 10.11 (El Capitan)
  • Excel datasource
  • Tableau Online

Resolution

Option 1:

Create an extract before publishing, then publish the extract to Tableau Online. 

Option 2:

Upgrade to OS X 10.12 (Sierra).

Cause

This behavior is related to a known issue which is currently under investigation.
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