KNOWLEDGE BASE

Tableau Desktop Unexpectedly Closes when Performing a 'Save As'


Published: 12 Apr 2018
Last Modified Date: 13 Apr 2018

Issue

When attempting to select the Save As option when saving a workbook, Tableau Desktop is closing unexpectedly.

Environment

  • Tableau Desktop 10.5.0
  • Mac OSX 10.12
  • Hortonworks Hadoop Hive

Resolution

Upgrade to Tableau Desktop 10.5.3, 10.4.6 or later versions. For more information, see Upgrade Tableau Desktop.

Cause

The issue is related to the driver "bitness" on Mac machines. It is related to a known issue, ID 752269, that has been corrected in Tableau Desktop 10.5.3, 10.4.6 or later versions.
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