KNOWLEDGE BASE

Tableau Desktop Quits Unexpectedly When Replacing Data Source


Published: 07 Sep 2016
Last Modified Date: 08 May 2017

Issue

Tableau Desktop 10 quits unexpectedly or stops responding after upgrading or after attempting to replace a data source. 

 

Environment

  • Tableau Desktop 10.0.0
  • Windows

Resolution

Option 1

Upgrade to the following versions of Tableau Desktop: 10.0.2 ; 9.3.8 ; 9.3.8 ; 9.2.13 or 9.1.14. For more information, see Upgrading Tableau Desktop.

Option 2

Disconnect from the internal network when opening Tableau Desktop and reconnect afterwards.

Cause

This behavior is related to a known defect (ID: 558320) that has been fixed in the releases 10.0.2 ; 9.3.8 ; 9.3.8 ; 9.2.13 and 9.1.14 of Tableau Desktop.
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