KNOWLEDGE BASE

Tableau Desktop Quits Unexpectedly When Pasting Formatted Text From Microsoft Word


Published: 29 Sep 2017
Last Modified Date: 29 Sep 2017

Issue

When pasting several chunks of formatted text from a Microsoft Word document to any of Tableau Desktop's text editing dialogs, Tableau Desktop will experience performance issues, and eventually quit unexpectedly.

Environment

  • Tableau Desktop 
  • Windows 7

Resolution

Use one of the following workarounds:
  • Use plain text instead of rich text when pasting large chunks of text into the text editor dialogs.  This will lead to zero increase in the use of GDI objects.
  • Using rich text, paste the text into the text editor dialogs for four or five worksheets, then save the workbook, then close Desktop, then open the workbook in a new Desktop process.  This will prevent a large accumulation of GDI objects in a single Desktop process.

Cause

This behavior is due to a Windows limitation on GDI object usage. 
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