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Tableau Desktop Prompts Repeatedly for Tableau Online Credentials After A Period of Idle Time


Published: 23 Jan 2017
Last Modified Date: 16 Feb 2017

Issue

When logged into Tableau Online in the Tableau Desktop application, Tableau Desktop keeps prompting for Tableau Online password, doesn't recognize correct password and only works when closing and restarting Tableau Desktop.

Environment

Tableau Desktop 10.1.0

Cause

This behavior is related to a known issue (ID: 602544) that has been fixed in a recent version of Tableau Desktop. 
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