KNOWLEDGE BASE

Tableau Desktop Freezes After Attempting to Build a Visualization


Published: 30 Jan 2017
Last Modified Date: 13 Feb 2017

Issue

When trying to create any sort of visualization in Tableau Desktop, the application freezes and must be hard closed using task manager.

Environment

  • Tableau Desktop 10.1.3
  • Windows 10

Resolution

Disable software applications that could be interfering with Tableau's functionality, such as KillerService.exe and NetworkManager.exe.

Cause

A software on your system is interfering with Tableau's functionality.

Additional Information

Specific to KillerService.exe and NetworkManager.exe; both .exe applications are used for application bandwidth control, configuring network settings, and to monitor system performance. They interact with Tableau Desktop and causing it to freeze. 

More information about Killer Manager can be found in the Dell Knowledge Base.
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