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Tableau Desktop Exits Unexpectedly When Creating Dashboards


Published: 27 Sep 2017
Last Modified Date: 27 Nov 2017

Issue

Tableau Desktop quits unexpectedly when creating dashboards. This behavior is intermittent. 

Additionally, you notice the following behaviors:
  • Sheets cannot be selected within a dashboard.
  • When placing the cursor on a mark card (such as Detail, Color, etc.) the tooltip persists.

Environment

  • Tableau Desktop 10.3, 10.4
  • Windows

Resolution

As a workaround, run Tableau Desktop as an administrator. To run Tableau Desktop by default as administrator:
  1. Go to C:\Program Files\Tableau\<VERSION>\bin
  2. Right click on tableau.exe > Properties > Compatibility > Run as an administrator

Cause

​These behaviors are related to a known issue with ID 673027 which is currently under investigation. Such behaviors 
are also associated with high CPU usage which occasionally leads to the application closing.
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