KNOWLEDGE BASE

Tableau Desktop Exits Unexpectedly Upon Initial Launch When Prompted for Proxy Authentication


Published: 26 Mar 2018
Last Modified Date: 24 Apr 2018

Issue

Tableau Desktop might close unexpectedly after entering proxy credentials in an environment requiring proxy authentication for internet access.

Environment

  • Tableau Desktop 10.5.0-10.5.2
  • proxy authentication

Resolution

Upgrade to Tableau Desktop 2018.1, 10.5.3 or 10.4.6. For more information, see Upgrading Tableau Desktop in Tableau Help.

Cause

This behavior is related to a known issue (ID: 740884) which has been fixed in a recent release of Tableau Desktop. 
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