KNOWLEDGE BASE

Tableau Desktop Closes Unexpectedly on Mac


Published: 06 Dec 2017
Last Modified Date: 06 Dec 2017

Issue

When interacting with a workbook in Tableau Desktop on Mac (Switching tabs, loading views...), Tableau Desktop quits unexpectedly (not necessarily on the same view/action every time).

Environment

  • Tableau Desktop 10.4
  • Mac OS
  • Excel

Resolution

  1. Review the data source for special characters in column headers (for example ":")
  2. Update the data source by removing such special characters
  3. In Tableau Desktop, add the Excel file as a new data source
  4. Replace the data source

Cause

The Excel data source contains a special character in a column header. 
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