Last Modified Date: 02 Dec 2016
- Tableau Desktop
- Tableau Reader
- Mac OS X Yosemite
ResolutionEnsure that neither the Facebook Photo Uploader plugin 'fbplugin' nor the Tencent QQ plugin 'QQMail.plugin' are installed on the computer running Tableau Desktop or Tableau Reader.
- Search for fbplugin and qqmail.plugin using Spotlight.
- Delete the plugin. For more information, see OS X Yosemite: Search with Spotlight in the Apple Knowledge Base.
Option 2If you cannot find either plugin using Spotlight, navigate to ~/Library/Internet plugins, and then delete the plugin or plugins. For more information on accessing the hidden Library folder, see OS X Yosemite: Library folder in the Apple Knowledge Base.
CauseThe Facebook Photo Uploader and Tencent QQ plugins are conflicting with the performance of Tableau Desktop and Tableau Reader.
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