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tabadmin ziplogs Does Not Include Worker Logs in logs.zip File


Published: 24 Apr 2015
Last Modified Date: 07 Mar 2017

Issue

tabadmin ziplogs does not fully complete.  Worker ziplogs do not get added to logs.zip.

Environment

Tableau Server 

Resolution

  • Run tabadmin cleanup to make logs file from worker a manageable size then re-run tabadmin ziplogs.
  • Exclude -l parameter to see if excluding a possibly large .dmp file is making file too large.
  • Ensure that a large file can be ftp'd from worker to primary.

Cause

logs.zip file created on worker is too large, either consuming disk space or too large to ftp to primary.

Additional Information

If logs are being gathered for an investigation, it may be necessary to manually gather some of the logs from the worker prior to running tabadmin cleanup.  If issue under investigation is easily reproducible, run cleanup, reproduce the issue, then run tabadmin ziplogs.
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