KNOWLEDGE BASE

Subscription Fails When "Don't send if view is empty" is Selected


Published: 28 Apr 2017
Last Modified Date: 01 Jun 2017

Issue

When sending a subscription email with the "Don't send if view is empty" option selected in Tableau Online or Tableau Server, the subscription might fails with the error: 

Failed to perform data condition evaluation... java.lang.RuntimeException: Some subscriptions were not sent successfully

Environment

  • Tableau Online
  • Tableau Server
  • Subscriptions 

Resolution

This issue was resolved on Tableau Online. 

For Tableau Server, please upgrade to Tableau Server 10.3 or a later version. For more information, see Upgrading Tableau Server.

Cause

This behavior is related to a known issue (ID: 597596) that has been fixed in a later version of Tableau Server. 
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