KNOWLEDGE BASE

Subscribe Button Missing in Published Workbook


Published: 18 May 2016
Last Modified Date: 22 Nov 2016

Issue

When viewing a published workbook that is connected to two different databases, the subscribe icon might not be available on toolbar.

Environment

Tableau Server 9.3

Resolution

Option 1

Upgrade to Tableau Server 9.3.6. For more information, see Upgrading Tableau Server

Option 2

Use extracts or published connections.  

Option 3

Navigate to a new tab in the workbook and refresh the page from the browser’s navigation bar.

Cause

This is a known issue that has beed fixed in a recent release. 
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