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String Comparison Error when Opening Workbook


Published: 22 Dec 2017
Last Modified Date: 14 Feb 2018

Issue

"String Comparison Error" appears when opening a workbook with Tableau Desktop 10.2.8, 10.3.6, or 10.4.2. 
(Screenshot attached)

Environment

  • Tableau Desktop 10.2.8, 10.3.6, and 10.4.2
  • Tableau Server 10.2.8, 10.3.6, and 10.4.2

Resolution

Use one of the following workarounds: 
  • Use the previous version of Tableau Desktop (10.2.7, 10.3.5, or 10.4.1.)
  • Remove fields from the view that contain double-byte characters or very long strings.

Cause

This behavior is related to a known issue, ID 721498, with loading views that contain very long strings and double-byte characters. The issue is currently under investigation.
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