KNOWLEDGE BASE

Storypoints do not Update Correctly in Tableau Server


Published: 16 Mar 2016
Last Modified Date: 15 Sep 2017

Issue

A dashboard displays differently in Tableau Public or Tableau Server than it does in Tableau Desktop. Clicking story points does not update the displayed view to show the selected story point.

Environment

Tableau Server 9.2

Resolution

To fix any affected stories, please follow the steps below:
  1. Open the workbook in Tableau Desktop 9.3.6, 10.0.0, or a newer version.
  2. Recreate the story.
  3. Publish to Tableau Server or Tableau Public once again.

Cause

The root cause of this issue (ID: 473028) was fixed in Tableau 10.0.0 and Tableau 9.3.6. 
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