KNOWLEDGE BASE

Scrollbars Do Not Appear on Mobile Devices in Views with No Visible Marks


Published: 03 Sep 2015
Last Modified Date: 14 Nov 2016

Issue

When viewing a dashboard with no visible marks on the iPad application or in a mobile browser, scrollbars do not appear and the view cannot be scrolled.

Environment

Tableau Server 9

Resolution

This behaviors works as designed, mobile versions of dashboards currently require a user to touch a mark in order to enable scrolling.

As an alternative workaround, alter the view in such a way that marks are visible to the user.
Did this article resolve the issue?