KNOWLEDGE BASE

Scheduled Background Tasks Intermittently Fail to Run


Published: 21 Nov 2015
Last Modified Date: 02 Sep 2016

Issue

Scheduled refresh extracts are intermittently skipped with no signs of failure. 

Environment

Tableau Server 9.1.0 - 9.1.2, 9.2.0 - 9.2.6

Resolution

Option 1: 

Upgrade to Tableau Server 9.1.3, 9.2.7 or a newer version. For more information, see Upgrade Tableau Server.

Option 2: 

As a workaround, decrease the number of backgrounders to 1, or as few as possible. 

Cause

This behavior is a known issue which has been corrected in more recent releases.
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