KNOWLEDGE BASE

Repository Status is Degraded and Repository Directory is Empty in Distributed Environment


Published: 24 Jul 2015
Last Modified Date: 12 Oct 2015

Issue

When running Tableau Server in a distributed environment, the Tableau Server Repository might have a Degraded status and the repository directory exists, but is empty. Additionally, the following postgres error might appear in the event log:

FATAL:  "C:/Tableau/Tableau Server/data/tabsvc/pgsql/data" is not a valid data directory

Environment

  • Tableau Server 9.0.0-9.0.4 
  • Distributed HA (multiple Postgres repositories)

Cause

This behavior is a known issue which has been corrected in more recent releases.
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