KNOWLEDGE BASE

Registration Button Unavailable


Published: 08 Mar 2018
Last Modified Date: 08 Mar 2018

Issue

When attempting to register Tableau Desktop, the "Register" button on the Registration dialog box may be unavailable (or grayed out).

Environment

  • Tableau Desktop
  • Windows

Resolution

Check the registration form for field labels in red. This indicates that the field entry is not valid.

For example, a single letter is not a valid entry for the Last Name field.

Cause

Not all fields have been completed, or at least one of the field entries is not valid.
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